1.1 The following General Terms and Conditions in the applicable version at the time of placing the order shall apply exclusively to the business relationship between Attention Age LTD 25 Vitosha Blvd., fl. 2.1000 Sofia Bulgaria (henceforth “Organisers”) and the participants who purchase video courses or access to events and webinars (henceforth “Customers”). We shall not acknowledge conflicting, different or supplementary general terms and conditions, nor shall these form part of the contract.
1.2 An entrepreneur means a natural or legal person or a partnership with legal personality who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.
1.3 A consumer for the purposes of these General Terms and Conditions means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession.
2 Subject matter of the contract
2.1 The Organisers, via their platform, offer access and/or download of online training courses, (henceforth “Courses”) which are provided through various forms of teaching and methods of implementation (e.g. a ebooks, discussion or workshop, live webinar or video course).
2.2 Prices, details and conditions for individual events can be found in the respective product descriptions in the online shop.
3 Ordering process and conclusion of contract
3.1 Customers can purchase a Course on the website. During registration, the Customer must truthfully provide all the requested personal information.
3.2 After payment is received, the invoice and subsequently the access data for the event shall be sent to the Customer’s e-mail address stated at the time of booking. The Customer agrees to keep this data safe, not to pass it on to unauthorised third parties, and to prevent third parties from gaining access to it. The Customer further agrees to ensure that the data they provide is kept up to date, especially their contact details.
3.3 After payment is received, the Organiser shall send an e-mail confirming that the order has been completed. Only then does a contract come into existence between Organiser and Customer.
3.4 Cancellation and Refund
Refund of any purchase is not possible.
4 Prices and payment terms
4.1 Participation fees/prices can be found in the product description and include VAT at the statutory rate.
4.2 During the order process, the Customer can choose among the available methods of payment.
4.3 If payment by invoice is available, payment is to be made immediately upon receiving the invoice. For all other payment methods, the participation fee is to be paid in advance.
4.5 If third parties are used to process payment, e.g. PayPal (https://www.paypal.com/) or Braintree (https://www.braintreepayments.com/bg/legal), their general terms and conditions shall apply.
5 Technical requirements for participation in live webinars
5.1 When taking part in a Course or Webinar, each participant must meet the minimum requirements (internet connection, current browser version, download a program from the webinar platform if necessary, speakers or headset) and test these before the webinar.
5.2 Failure to meet the technical requirements for which the Participant is responsible does not release the Participant from the contractual obligation to pay. In so far as a Participant does not report any technical problems during a webinar and no such notifications are evident from the recording either, participation shall be considered to have taken place.
5.3 If training courses are offered permanently as a recording, the Organiser points out that it may not be possible to access the course e.g. due to maintenance or force majeure.
6.1 The content of all events and all materials (videos, ebooks, webinar documents, recordings that are made available, etc.) are the intellectual property of Attention Age LTD or the respective instructor and are protected by copyright. They may be used exclusively by the registered Participant to whom they were made available. In particular, publication even if only in part, reproduction, distribution and editing are prohibited as is the recording of an event in audio or video or by means of screenshots. Legal proceedings may be initiated in the event of any misuse.
6.2 The Participant agrees to respect copyright and only use the live webinars / video courses individually for their own use under the terms of the contractual agreement.
7 Duration and termination of the contract
The duration of the contract is determined by the respective description. The Participant’s contractual obligations, particularly the obligation to pay, exist regardless of whether the Participant actually uses the Courses.
8 Place of jurisdiction, applicable law, contract language
8.1 The place of jurisdiction and place of fulfilment is Bulgaria
8.2 The laws of Bulgaria shall apply. This does not apply if compelling consumer protection regulations preclude such application.
9 Online Dispute Resolution
Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr
We are neither obliged nor willing to take part in any consumer dispute resolution proceeding. Our email for complaints from our customers is: email@example.com
As at: 1 January 2018